Spectrum Prism® is a telephony server that connects the Spectrum system to the complete range of telephone services like DID, ISDN, and T1. Spectrum Prism® was designed with an open-ended architecture and a fully digital backbone, which means it offers you improved reliability with more features.
Spectrum Prism® is optionally equipped with revenue-generating features that extend the services that you can provide to your clients, such as a voice mail system and IVR (Interactive Voice Response).
Spectrum Prism® gives you:
- Superior audio quality and faster call set-up
- Routing flexibility to any outgoing signaling format or device
- Powerful call routing features by station, client group or skill level
- Real-time monitoring and activity logs