Telescan Blog

Finding Gold in Funeral Homes
Dustin R. Cremeans of Huntington, WV, may not have found gold in his Funeral Home clients, but he has found a way to make this business very profitable with Telescan’s Spectrum Funeral Home Manager. Dustin has owned Tri State Answering Service (dba Funeral Directors Answering Service) since 2009. In 2010, Dustin installed Telescan’s Spectrum System, including the Funeral Home Manager. Since 80% of Dustin’s clients are Funeral Homes, this was an important step for his business.

“Telescan’s Funeral Home Manager allows the funeral home staff to log into our data base and enter the funeral arrangements directly into the system. This allows the funeral home to have complete control of the information our operators will provide to callers. A typical funeral home may have up to eight visitations a week. Since we don’t have to enter all that data into the system the Funeral Home Manager saves my business the cost of one full-time position. That’s time and money. It saves our clients too, because we can charge them less,” said Dustin.

“The Spectrum Funeral Home Manager has helped our business grow,” Added Dustin. “It has been a significant factor in getting more Funeral Homes for our business. With this system, we don’t have to rely on websites, which we know can go down without warning. The Funeral Home Manger data is clear, consistent, and concise and it is always there for our operators to see. It is more precise and more secure system than any other system I’ve seen.”

If you want to see how Spectrum Funeral Home Manager will help you increase business in the highly lucrative market, call Telescan at 800-770-7662, or Patty at 314-616-2445 or patty@telescan.net.