“Keeping Your
Business in Business” is not just a slogan at
Telescan. It is the very core or our business philosophy.
Frustrated with systems that were always down, TAS
business owner, George Meyer, invented a new system
for managing inbound call services in 1976. He invented
a superior system, reducing costly downtime. For over
30 years, Telescan has been producing TAS hardware
and software with the same philosophy, to be the best
in the industry, The Future of Your Business
24/7.
Telescan
has made a lot of changes in the last 31 years.
Today’s Telescan is on the leading edge
of TAS technology. The new Spectrum by Telescan,
powered by the patented Spectrum Prism, gives
you all the latest TAS features you need to keep
up with technological changes. Under the leadership
of President Roger Young Telescan’s commitment
to lead the industry in new technology is stronger
than ever. They are committed to developing new
products for TAS businesses and staying ahead
of the technology demands of TAS clients. They
have continued to introduce a stream of new products
that will help TAS businesses be more efficient
and profitable like: Spectrum VMail, Spectrum
IVR, and Spectrum Data Manager.
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Support of multiple
time zones |
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Remote agent workstations |
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Optional integrated Order
Entry and On-Call Scheduling |
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Desktop Activity Monitor |
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Standards-based
hardware and software with automated backups |
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Remote agent workstations |
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TCP/IP networking |
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Get all the features
you want at an affordable price |
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Update your system without
breaking your budget |
In March of 2003, Telescan acquired
Axon Communications, Telescan can now offer Axon
users their unique system upgrades, database conversion
capabilities, attractive system pricing, and unparalleled
support services. Telescan gladly embraces the opportunity
and responsibility of being an industry leader.
Unmatched Customer Service
Telescan is committed to the success of your TAS business. Telescan provides
constant training and support, "The Future of Your Business, 24/7."
Telescan’s Customer Support
Program is designed to help keep your business growing
with the very latest technology available. It ensures
that your Spectrum system continues to offer the
latest, state-of-the-art services to your clients
and keeps your system running at peak performance.
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Software updates
twice yearly |
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Technical support 24/7 |
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30% discount on software
add-on products |
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Advanced replacement for
hardware repairs |
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40% discount on Telescan’s
onsite advanced management training |
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One-day per month of free
advanced management training in our training
center. |
Telescan: The Future of
Your Business
E-mail, mobile phones, PDA, Blue Tooth, the continued stream of new technology
in communications seems endless. TAS customers are demanding services
for every new communications tool. How can a TAS business stay on top
of all the possibilities? Telescan users don’t have to. We do
it for you. Telescan has an outstanding team of technological experts
who are constantly developing new tools to keep our users ahead of
the game. Headed by Bob Vornberg, Telescan’s Product Development
Team develops more than a dozen new products each year. These products
help your business run smoother, communicate better and serve your
clients more efficiently.
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Remote
Access Support |
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Time-based
billing |
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XL
Scheduler |
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Spectrum
Information Server |
Telescan’s dynamic product
development team is working every day to find new
ways to improve TAS services. It is their goal to
keep one step ahead of technology. With Telescan
one thing is certain; whatever the future brings,
Telescan will be there first. That’s why we
can say with confidence, “Telescan, The Future
of Your Business.”
To download Telescan’s latest
brochure, click here.
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