Spectrum Prism is a telephony server that connects the Spectrum system to a wide range of telephone services like DID, ISDN, and T1. Spectrum Prism was designed with an open-ended architecture and a fully digital backbone, which means it offers you improved reliability with more features.
Spectrum Prism is optionally equipped with revenue-generating features that extend the services that you can provide to your clients, such as a full-featured voice mail system and IVR (Interactive Voice Response).
Spectrum Prism gives you:
Superior audio quality and faster call set-up
Routing flexibility to any outgoing signaling format or device
Powerful call routing features by station, client group or skill level
Real-time monitoring and activity logs