The Spectrum Database Server manages the primary system database. The Spectrum Database Server features automated backup of critical system files and shadowed system hard drives, containing the following databases:

Global System Parameters:
	Free-form message templates
	Telephony configuration settings
	Alpha and transmission configuration settings
	Call agent workstation configuration settings
Account Information:
	Account configuration and screen information
	Text messages and other call processing documentation
	Operator reminders and conditional instructions
	Temporary client instructions
	Billing statistics and totals
Call Agent Statistics:
	User names and passwords
	Defined capabilities
	Performance statistics
System Statistics:
	Real-time operational event logs
	Periodic system activity summary reports
Order Entry*:
	Catalog definitions
	Catalog orders
	Order transmissions
	Order billing statistics and totals
	*Optional system enhancement