Telescan Listens to Their
Users. You Should, Too.
If you want to know how well
Telescan keeps our users moving
forward, listen to what they say:
Marcy Hewlett, A Better
Connection, Gilbert, AZ
In business since 2001
24 seats
Telescan user since 2001
“Telescan listens to
their clients. When I have a client with a special
need, I know I can pick up the phone and talk to
someone at Telescan and they will find a solution.
Telescan’s research and development is driven by their
users’ requests. That is very different. Telescan is
truly geared to help us be successful.”
Dave Byrnes, Byrnes Message
Bureau, Poughkeepsie, NY
In business since 1975
9 seats
Telescan user since 2006
“We had to upgrade when
Caddo stopped supporting DOS. We found Telescan had
everything we wanted and it cost less. The operator
interface was closest to what we were used to and the
SMS was a very important feature to our business.
Telescan is continually coming out with new features
that give us more to offer our clients. But, most
importantly, Telescan is more responsive than our
previous vendor. Telescan is even helping us pursue
some new big accounts. They have made it possible for
us to pitch big accounts we were previously unable to
service. That makes a huge difference to the future of
our business.”
Debbie Bibber, AB Universal Messaging, Nebraska
and New Jersey
In business since 1971
12 seats
Telescan user since 1999
“Telescan is a good
system, but even better people. I know nearly everyone
at Telescan from the switch board operator to the
president. If I have a suggestion, I know there is
someone who will listen to my ideas and make changes.
No other vendor can say that. I also like their
constant innovations, particularly the Spectrum
Messenger. Since I have two locations, the Messenger
has been very helpful to my business. The Information
Server saves valuable time with schedules. Telescan is
always looking for ways to make my business more
efficient.”
John Robinson, Answering Service, Inc.,
Southfield, Michigan
In business since 1928
36 seats
Telescan user since 2007
“There were several
reasons why we switched to Telescan. First, they
answered all my questions honestly. Second, I liked the
stability of the Telescan system. This was very
important to us. Third, the hardware is not
proprietary. That means I can easily add or replace any
piece of hardware myself in an emergency. I was also
impressed with their dedication to ongoing development.
We get two updates yearly, with new features and
enhancements to current features. But most importantly,
I know the people at Telescan by name, and I know I can
give any of them a call, day or night if I need to.
And, I know they will listen to my concern and find a
solution.”
